Food Poisoning Complaints

If you have a complaint about a food poisoning incident contact Council on 02 6757 3222. It will help us investigate your complaint if you can answer the following questions:

• What is the name of the restaurant, function or event where you believe you ate the contaminated food?
• Where is this restaurant, function or event?
• How many people have become ill?
• What were their symptoms when they became ill?
• When did they become ill?
• What did they eat during the suspected meal? Ensure you provide details of all food including dips and sauces.
• Is there any leftover food that we can test?
• Has anyone that became ill seen a doctor?
• If so, does the doctor have a pathology report from a stool sample?

For further information see Food poisoning on the NSW Food Authority's web site.

General Food Safety Complaints

We also investigate general complaints about food businesses. For example:

• Foreign matter in food
• Dirty premises
• Poor hygiene practices

Contact us if you want to make a complaint.